Summary
Framepark Studios (“we”, “us”) collects limited information to operate a studio booking experience, communicate with you about bookings, and keep the platform secure. We do not sell personal data.
Data We Collect
- Account data: name and email provided during sign up or inquiry.
- Booking data: selected studios, dates, time windows, and booking notes you submit.
- Communications: messages you send to support, including attachments you choose to share.
- Technical data: browser type, device information, approximate location inferred from IP address, and diagnostic logs.
- Preference data: theme choice and cookie consent status stored locally.
How We Use Data
- To provide, maintain, and improve booking and support features.
- To send transactional messages about your bookings (confirmation, updates, and support replies).
- To maintain security, prevent fraud/abuse, and troubleshoot issues.
- To remember preferences such as theme and cookie consent.
Legal Bases (Where Applicable)
Depending on jurisdiction, we process personal information under one or more of the following bases: performance of a contract (to provide bookings), legitimate interests (security and service improvement), consent (cookies and certain preferences), and compliance with legal obligations.
Cookies
We use cookies and local storage to operate and remember your settings. You can manage consent via the cookie banner or the “Manage” button on this page.
Cookie Types
- Essential: required for basic site operation and storing your cookie consent choice.
- Preferences: theme selection (light/dark) and other UI settings.
If you reject non-essential cookies, core site functionality remains available, but preference-based enhancements may not persist.
Sharing
We do not sell personal data. We may share limited information with service providers strictly to deliver the service (e.g., infrastructure, email delivery), under contractual confidentiality and security obligations.
Data Retention
We retain personal data only as long as needed for the purposes described above, including to satisfy legal, accounting, or reporting requirements. Retention periods may vary by data type and context (for example, support tickets and booking records).
Security
We apply reasonable technical and organizational measures designed to protect information. No method of transmission or storage is 100% secure; however, we work to prevent unauthorized access, disclosure, alteration, or destruction.
Your Rights
Depending on your location, you may have the right to request access, correction, deletion, restriction, portability, or to object to certain processing. You can submit a request using the form in the “Request data actions” modal or by contacting us directly.
Children
Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided personal information, contact us so we can take appropriate action.
International Transfers
If information is processed outside your country, we take steps intended to ensure an appropriate level of protection consistent with applicable laws.
Updates
We may update this policy from time to time. Changes take effect when posted on this page with an updated effective date.
Contact
Email: [email protected] • Phone: +1 646 980 1200